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Candidate should be responsible for providing high quality application support
to end business clients. Should have good grasping of new software solutions
and products.
Good Communication. Coordinate with internal team for Issue Resolving,
Identify Bugs and assignment to internal team & coordination with customer
for the same.

 

Required Candidate profile

Good Communications skills


Understanding Customers queries and having an approach towards solution

Support Need to Be Provided Over Phone, Email, Ticketing Solution & Chat

Understanding of Windows OS, IIS, SQL is a plus.
Job Types: Full-time, Regular / Permanent

Cell phone reimbursement

Internet reimbursement

Provident Fund
Supplemental pay types:

Yearly bonus

Tagged as: customer support executive

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